introduction
Quality is one of the most important factors of excellence and competition in the labor market. The process of improving performance is one of the most important elements of modern management within the public and private sectors.
Key Quality Principles:
- Leadership.
- continuous improvement.
- Customer Focus.
- Process Approach.
- Manage employee engagement relationships.
- Decision-making.
Target group of the program
- Those wishing to acquire the skills and competencies required to conduct an audit in the ISO 9001 organizations on the standards-based management system, both as an internal and external auditor.
- Management representatives.
- Internal Quality Auditor.
- General Directors.
- QAIQC Quality Control Officer.
- Department heads.
- Engineers and supervisors.
Program Objective:
This program aims to enable participants to carry out the audit process to clarify how the standard can become ISO9001: 2015 according to the specification of an effective part of the administrative system.
Themes
- The concept of major audits and quality audits.
- Introduction to ISO 9001: 2005.
- Quality definitions and evolution of quality concepts.
- Principles of Quality Management.
- Assessment for trainees.
- Prepare reports and follow up corrective actions.
- How to look for evidence to determine the extent to which processes meet requirements.
- Planning and preparation of the audit.
Training Methods:
The training will be an applied laboratory where participants will apply what they are learning in practice. Training methods will vary to include:
- Brainstorming, dialogue and interactive debate.
- role play.
- Practical exercises.
- Presentations and interactive.
Training Certificates
- Attendance certificate from the office.
- In case of passing the written test and continuous evaluation, the successful candidates will receive a certificate of successfully passing the Quality Management Systems Auditor program certified by the German company TUV SUD MG TUV SUD.
Cost, date and venue:
Number of hours:25 training hours distributed over five training days.
Date:10 – 14 November 2019
Timing:8:00 am to 1:00 pm
Investment of the program: RO 350.
The coach
Hassan Farouh is a certified auditor in the field of quality, environment, security, occupational safety and energy.
