Leadership is a key factor for the success of the QMS implementation
And follow up their application until the continuous improvement hence the importance of this program

Key Quality Principles:

• Customer Focus
• Leadership
• Relationship Management.
• continuous improvement.
• Employee participation.
• Process Approach.
• Decision-making.

Program Goals:

• Enable participants to recognize the importance of their leadership role.
• Introducing the participants to the quality management system according to its main specifications.
• Empower them with leadership practices supporting the implementation of a quality management system.
• Develop the skills of senior management leaders in complying with government principles.

Themes:

• Leadership and commitment to quality.
• Making decisions according to scientific methodology based on facts
• John Cotter’s methodology for systematically planning and managing change.
• The basics of governance for senior management leaders.

Number of training hours

6 training hours during one training day.

Detailed program objectives

1. Identify a variety of natural, social, economic risks, technology, physical and economic gaps and risks.

2. The nature of disaster risk and the application of appropriate emergency management techniques.

3. The importance of business continuity planning and crisis management for organizations and communities.

4. The importance of taking measures to reduce disaster risk.

5. General protection.

6. Disaster operations.

Detailed axes

• Identify the three levels of crisis.
• Readiness: Determine what you need to develop an Accident Command System (.
• Respond to, recover and alleviate crisis in case of emergency.

Methods and means used in training

The training will be an applied laboratory in which participants will apply each skill they learn practically and the training methods will vary to include:

• Stories and training games aimed.
• Targeted videos.
• Brainstorming
• Dialogue and discussion.
• Practical case studies.

Date and venue

Number of hours: 16 training hours distributed over two days.
Date: from 09 to 10 November 2018.
Venue: Dubai – Crowne Plaza Deira Hotel.
Investment program: RO 570 / $ 1470
Certificates: Certificate in Crisis and Disaster Management issued and accredited by All Centro Institute
Strategic Management Institute in USA.

The coach:

International coach and world speaker Richard Castillo

• Trainer and consultant in the field of management, security, crisis and disaster.
• Aviation Security Specialist
• Train thousands of management training courses.

What are the actions are a series of sequential steps leading to the achievement of a result within a context to achieve a goal within the objectives of a project. It is a general definition of procedures that can be applied to describe procedures in any field.

Detailed program objectives:

• Acquisition of basic principles and applications of re-engineering reengineering
• Be able to plan and develop the scope and submit the BPR project
• Learn how to manage risks, mitigate failures and improve project success.
• Be able to study and use business models and employ technology and organization.

Action axes

The first axis:

• Introduction to Business Process Reengineering (BPR).
• Engines of change in modern business.
• Introduction to the concepts of change management and process management.

The second axis:

• Build and manage the engineering team and review modern tools and techniques.
• Manage stakeholders and develop an environment that is dependent on continuous change.

Methods used and methods in training:

The training will be an applied laboratory in which participants will apply each skill they learn in a scientific and applied manner and will use a variety of methods including:

• Stories and training games aimed.
• Brainstorming.
• Interactive dialogue and discussion
• And practical case study.

introduction

Quality is one of the most important factors of excellence and competition in the labor market. The process of improving performance is one of the most important elements of modern management within the public and private sectors.

Key Quality Principles:

• Leadership.
• continuous improvement.
• Customer Focus.
• Process Approach.
• Manage employee engagement relationships.
• Decision-making.

Target group of the program

• Those wishing to acquire the skills and competencies required to conduct an audit in the ISO 9001 organizations on the standards-based management system, both as an internal and external auditor.
• Management representatives.
• Internal Quality Auditor.
• General Directors.
• QAIQC Quality Control Officer.
• Department heads.
• Engineers and supervisors.

Program Objective:

This program aims to enable participants to carry out the audit process to clarify how the standard can become ISO9001: 2015 according to the specification of an effective part of the administrative system.

Themes

• The concept of major audits and quality audits.
• Introduction to ISO 9001: 2005.
• Quality definitions and evolution of quality concepts.
• Principles of Quality Management.
• Assessment for trainees.
• Prepare reports and follow up corrective actions.
• How to look for evidence to determine the extent to which processes meet requirements.
• Planning and preparation of the audit.

Training Methods:

The training will be an applied laboratory where participants will apply what they are learning in practice. Training methods will vary to include:

• Brainstorming, dialogue and interactive debate.
• role play.
• Practical exercises.
• Presentations and interactive.

Training Certificates

• Attendance certificate from the office.
• In case of passing the written test and continuous evaluation, the successful candidates will receive a certificate of successfully passing the Quality Management Systems Auditor program certified by the German company TUV SUD MG TUV SUD.

Cost, date and venue:

Number of hours:25 training hours distributed over five training days.
Date:10 – 14 November 2019
Timing:8:00 am to 1:00 pm
Investment of the program: RO 350.

The coach

Hassan Farouh is a certified auditor in the field of quality, environment, security, occupational safety and energy.

Institutions that manage risk effectively are most successful in protecting themselves and continuing to grow their business